Internal work · Live

Service Enquiry Workflow

A structured enquiry journey with accessible validation, international phone handling, secure server checks, and branded email communication.

  • 2026
  • Professional services
Internal work · Live

Overview

Service Enquiry Workflow

The enquiry workflow validates realistic contact details in the browser and on the server, routes qualified enquiries to LISCOD, and sends a branded receipt to the visitor.

Challenge / context

The requirement behind the work.

A company enquiry form needs to be easy for genuine visitors to complete while resisting malformed or automated submissions and giving the LISCOD team enough structured information to respond usefully.

Approach

How it was shaped.

The workflow uses immediate accessible guidance in the browser and repeats the important checks on the server. International phone data is normalized consistently, spam controls remain unobtrusive, and successful enquiries produce branded communication for both parties.

What was built

The practical parts of the work.

  • 01
    Unicode-aware name and complete email validation
  • 02
    Country-aware international phone validation
  • 03
    Nonce, honeypot, rate-limit, consent, and allowlist checks
  • 04
    Branded internal notification and visitor confirmation emails

Services / technologies

Capabilities connected in this work.

Services

Technologies / platform

  • WordPress
  • PHP
  • JavaScript
  • libphonenumber-js

Outcome

What the work now supports.

The live form combines accessible validation, country-aware phone checks, secure handling, and two-way email communication.

Related work

Abstract shaped-system sculpture created for the LISCOD digital platform. Internal work · Live

LISCOD Digital Platform

A bespoke WordPress company platform connecting service discovery, clear navigation, enquiry handling, and an accessible responsive experience.

  • Web Development
  • Graphic Design & Branding
  • SEO
About this work
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Commerce Experience Blueprint

A reusable planning model for aligning catalogue structure, product information, checkout, payments, shipping, and day-to-day store operation.

  • E-Commerce Development
  • SEO
  • Digital Marketing
Explore the concept

Discuss your project

Need a useful digital experience of your own?

Share the objective, what already exists, and where the current experience is creating friction.

Discuss your project